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Glossary

Our online glossary of terms allows you to understand our email and internet specific jargon. If there is any term that you are not familiar with and would like added to the glossary please contact support with the request.

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Honeypots

Honeypots use decoy email accounts designed to attract spam. One vendor (Brightmail) has a spam attack analysis center staffed 24 hours a day by email experts. When a new spam attack is launched, Brightmail picks it up through its hundreds of thousands of email addresses placed at strategic domains across the Internet. All messages that land in the decoy e-mail accounts are considered by Brightmail to be spam. The company uses the network of accounts to detect developing spam attacks and to create filter rules that its customers can use to block the spam from their own messaging servers.



Heuristics

Heuristic, or self-learning, techniques are commonly applied to spam filtering. Heuristic filters sift through e-mail messages for the characteristics and behaviors that are unique to spam messages, and - as they "learn" about new approaches - get better with experience. One heuristic approach is sieve filtering. Once a spam message is identified, the anti spam vendor uses an algorithm to calculate a unique string of bits, or "signature," for the spam message (including information buried in the e-mail message header that is invisible to most e-mail recipients, such as the path the e-mail took to reach its destination); the filter uses that signature to scan new incoming messages. Another heuristic filtering approach is Bayesian analysis, in which large volumes of spam and an equal amount of legitimate e-mail undergo sophisticated statistical analysis. A comparison of the results creates a baseline threshold against which newly arriving messages are judged; proponents of this approach claim extremely high (up to 99 percent-plus) success rates for the approach. Many spam filtering programs use heuristic programming, including ActiveState's PureMessage, Mirapoint's MessageDirector, Lyris MailShield Server and the open source program SpamAssasin.



Header Analysis

Most anti-spam products examine headers, looking for such items as the validity of the sender's address, whether the same information is found in the "sender" and "from" fields of an email, and whether a specific message contains information not common to "normal" email. Furthermore, bulk mail programs often insert tracking methods within headers that can be instantly identified as SPAM.





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